FAQ's

Horseshoe Bay

• Do the units have a balcony?
  Yes in all Apartments on the first, second & third floor, the third floor apartments have sea views, ground floor apartments have patio areas.
• Does unit allow pets?
  Yes at a cost of £35 per pet per week. Please bring bed for dog and something to put on sofa (Dog must remain on a lead around site)
• What are the facilities on site?
  Heated Indoor Swimming pool, sauna and hard Tennis court.
• Are electricity and linen included in the price?
  Yes these are both included. Linen in Egyptian cotton.
• Are Towels provided?
  No, we can supply towels for £3.00 per set which includes one bath & one hand towel.
• Do you except mid week breaks?
  Yes - out of main season. Please check here for availability.
• Does my lodge / apartment have an outside area?
  All lodges have an outside area, the 3 bedroom lodges have a veranda with table and chairs. The ground floor apartments have patio area with seating.
• Is Tennis free?
  Yes it is included within your holiday and racquets are available from Reception when open.
• How far to the shops/amenities?
  A Five minute walk to local shop or 10 minute drive to supermarket Somerfield in Ventnor .
• How deep is the pool?
  Deepest end 4ft  8,shallow end 3ft 6.
• Where’s  the nearest Doctors?
  Five minute drive from Park.
• How far to nearest beach?
  Five minute walk from Park.
• Which beaches can dogs go on?
  A list of beaches are available from here.  http://www.wightindex.com/dogs-on-beaches.asp
• Recommended places to eat?
  There are many local eateries include the Bonchurch Inn, Spy Glass at Ventnor and Mill Bay Inn a list of others available here http://www.islandbreaks.co.uk/site/eating-out
• What are check in/out times?
  Check in after two o'clock checkout by 10am  early check ins and late check outs can be arranged in off peak times.
• Are cots/highchairs available?
  Yes on request a travel cot or a high chair is available at £10.00 per stay although linen for cot is not provided.
• What are the free channels?
  A, Sky one, Sky sports, & Sky news in some Apartments only.
• When is full balance expected?
  The full balance is due 8 weeks prior to your holiday.
• Do you do any special offers?
  Yes when available they are here.
• Can I get my food and drink delivered to my apartment?
  Yes, www.areyoubeingserved.me.uk , local online holiday food shopping service will deliver the chosen produce to your accommodation prior to arrival.
  

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  Have a question which is not answered above? Why not contact us.